SmallBizGenius Analysis
Bestself receives mixed reviews, with customers praising the quality and usefulness of their planners and card decks, but many report issues with slow shipping and poor customer service. While some users find Bestself products helpful for productivity and conversation, others have had negative experiences with order fulfillment and support.
Category Breakdown
Scores based on analysis of 10 recent reviews
Shipping & Delivery
3.0/10Many reviewers report slow shipping times and even non-delivery of products. Some customers waited months for their orders, while others never received them at all.
6 reviews mention thisCustomer Service
2.5/10Several reviewers express dissatisfaction with Bestself's customer service, citing unresponsive support and difficulties obtaining refunds. Customers report that their emails were ignored and their issues were not resolved.
5 reviews mention thisProduct Quality
8.0/10Some reviewers praise the quality of Bestself's products, particularly the paper used in their planners and the engaging nature of the icebreaker card decks. One reviewer noted the 'Good quality paper on the The Daily Planner Pad'.
3 reviews mention thisPros & Cons
What Customers Love
"Good quality paper on the The Daily Planner Pad"
"I whip out the card deck all the time when I have friends over, some of the questions can be a bit deep but they really get a conversation going."
"Also the journals are the best, I feel so much more productive using them and setting daily and weekly goals."
Common Complaints
"Took 4 months to deliver to me!"
"Never shipped product and support is ignoring my emails."
"Bought a calendar, didn't receive it."
"Terrible customer service.Don't believe their refund policy!!!The customer service representative would not issue a refund"
Common Questions About Bestself
Answers derived from customer review patterns
Is Bestself legit and trustworthy?
Bestself has a mixed reputation based on the available reviews. While some customers praise the quality of their products, a significant number report issues with shipping and customer service. Several reviewers state they never received their orders or experienced long delays. Others mention unresponsive customer service when attempting to resolve issues or obtain refunds, suggesting potential reliability concerns.
Based on 7 reviewsDoes Bestself have good customer service?
Customer service appears to be a significant point of concern for Bestself. Multiple reviewers report unresponsive customer service, with emails going unanswered and issues left unresolved. Some customers have had difficulty obtaining refunds, even when they believed they were entitled to one. This suggests that Bestself's customer service may not consistently meet customer expectations.
Based on 5 reviewsIs Bestself worth it for small business?
Whether Bestself is worth it for a small business depends on the specific needs and risk tolerance. The planners and card decks could be valuable tools for promoting productivity and team engagement. However, the reported issues with shipping delays and customer service raise concerns about reliability. Small businesses should weigh the potential benefits of the products against the risk of encountering fulfillment or support issues.
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